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Everyone hates robocalls. If you are a voice service provider, a white-label provider, or reseller of these services — whether via TDM or SIP — you need to know what the FCC has di…

Are you ready? If not, providers must block your calls.

Everyone hates robocalls. If you are a voice service provider, a white-label provider, or reseller of these services — whether via TDM or SIP — you need to know what the FCC has directed providers to implement. If you support more than 100,000 lines you must implement SHAKEN for SIP connections or Robocall Mitigation for TDM lines. If you support fewer than 100,000 lines, you have the option to select SHAKEN for SIP or Robocall Mitigation for TDM. Every service provider who serves end users must certify they have implemented either a Robocall Mitigation Program or SHAKEN in their network, and service providers must block all calls from any provider not in the FCC database. In a recent survey, 51% of providers had not started implementation, only 22% had started, 5% had finished, and 22% didn't know what to do — meaning 73% still need to learn more about the technologies, responsibilities, and legal issues around robocalls.

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